RENTAL CONDITIONS

By hiring any of the AUTOS JAIRA vehicles, you accept and assume the conditions established for the rental of our company's vehicles which, in general and without prejudice to other exceptional circumstances that must be included in the contract, are the following:

First: At the time of booking, a credit card will be required as a guarantee for the rental. Additionally, all vehicles may be subject to a deposit or bond, depending on company policy.

Second: Have a driving license that is valid in Spain and has been in possession for at least 3 years. We remind you that the minimum age to rent is 22 years, except for motorhomes and special vehicles, whose minimum age to rent will be 28 years.

Third: Depending on the model, insurance contracted and/or payment method, our company may require a bond or deposit, without which the vehicle cannot be collected.

Fourth: Hiring a vehicle includes:

- Civil liability insurance for an unlimited amount, bond and legal defense in Spain, as well as damages to third parties, windscreen and accidents.
- Coverage for damage to the vehicle and occupants (contracted with the company Mutua Tinerfeña)
- Unlimited mileage
- Local taxes
- Roadside assistance, tow truck and replacement.
- Second driver free.

Fifth: hiring a vehicle DOES NOT include:

- Damage to wheels and tires. (punctures or breaks) (INCLUDED WITH PREMIUM INSURANCE)
- Damage to the underside of the car caused by driving the vehicle on unpaved roads, such as dirt roads, beaches, etc. (INCLUDED WITH PREMIUM INSURANCE)
- Scratches (INCLUDED WITH PREMIUM INSURANCE)
- Loss, breakage or deterioration of the vehicle keys.
- Refueling and/or use of inappropriate fuel.
- Accidents caused by reckless driving, or under the influence of alcoholic beverages or other substances.
- Losses, damages, etc. to goods or objects stored or transported in the vehicle are not included.
- Traffic fines.
- Damage caused by poor parking and misuse (Damage due to misuse is not covered by basic and premium insurance).
- Damage to the radio or car upholstery.
- Loss or theft of car parts (e.g. spare wheel, reflective vest, etc.)

Sixth: SMOKING IS COMPLETELY PROHIBITED INSIDE THE CAR (any damage caused inside the car will be penalized)

Seventh: add *COMPREHENSIVE INSURANCE (NO EXCESS) PREMIUM: €12.00 additionally covers only damage to rims, tires, undercarriage and scratches.

 Eighth: The prices to apply are those established on our Website for the period you contract. If you extend the rental period, remember that other rates may apply than those obtained at the time of contracting.

Ninth: PENALTIES

- For late delivery: If the vehicle is delivered after the agreed time, we will apply a surcharge equal to the price established for 24 hours, which will be invoiced against the deposit or deposit, or it will be charged to your credit card. .
- For not refueling with gasoline: Failure to return the gasoline tank to the same level as it was delivered has a penalty of €50 being withdrawn from the credit card or deposit.
- Due to excess dirt: Returning the car with excess dirt has a penalty of €60, which will be withdrawn from the credit card or deposit.

Tenth:
- Vehicles cannot be moved outside the island where they were rented and their transport by boat or in any means of transport, vehicle or trailer is prohibited without prior authorization, so if you plan to do so, please inform us at the time of taking the vehicle. the contracting is carried out, and the itinerary must be informed to our Company.
-The collection and delivery of the vehicle will take place at our facilities; Remember that if you need to deliver the vehicle to a location other than where it was collected, you must notify our staff at the time of signing the contract, and an additional cost may be established for this.
-The contracting driver is responsible for any infraction committed during the period of contracting the vehicle (fines, parking, etc.) in accordance with the Highway Code, as well as current legislation.

CANCELLATION POLICIES

- If the client cancels the reservation, the money will not be returned. You can request a redeemable coupon valid for one year for the amount paid.

RENT A CAR JAIRA

- reserves the right to cancel the vehicle reservation in case of well-founded doubts about the client's financial capacity or due to the client's history of non-payment or serious incidents with RENT A CAR JAIRA. If this were to occur, any amount prepaid by the client would be returned.

- reserves the right to cancel the reservation if it is suspected that the vehicle may be used in:
1- Sports tests or competitions.
2- Criminal activities.